SHIPPING & DELIVERY
All verified orders will receive an initial email confirming the purchase, and a second email with tracking information.
Orders are evaluated by fraud detection services. If your order is deemed fraudulent / too risky to fulfill, payment will be voided and all funds will be released back to the original payment method.
Orders are typically processed within 48 hours of receiving verified payment information. Orders placed on Saturday or Sunday (and holidays) will be shipped the following week. Note that during peak seasons, shipments may experience slight delays.
Shipping is FREE on orders of $69 or more. Please also note that the shipping rates for many items are the total amount of the order.
We currently support delivery to the United States. We have our warehouse locally in the United States. It will be delivered in 3-7 business days for most US, some distance areas might take a bit longer.
Note: When the US warehouse is out of stock, it is necessary to transfer inventory from other warehouses, which takes an additional 3-5 working days to prepare. I hope you can understand and thank you for your support.
These are approximate shipping times. We cannot guarantee an item will be delivered within these timeframes. For assistance with shipments that exceed the above timeframes, contact us and we’ll be happy to assist.
WHERE WE SHIP:
We currently ship to the 48 contiguous states. International shipping, and shipping to Military APO/FPO/DPO, are unavailable at this time. We hope to accommodate these options soon.
CANCELLATIONS AND CHANGES TO EXISTING ORDERS:
Cancellations and changes to the shipping address are not possible once an order has been placed. If a shipment is returned to us, we will not refund the original shipping costs.